Call Book Online
First responders save 10% · New customers save 10% on any service call — mention this page when you book
Home  ›  24/7 Emergency HVAC Service
Emergency Service · Peterborough & the Kawarthas

When it can't wait until morning.

24/7 emergency dispatch for no heat, no hot water, no cooling, and active leaks — seven days a week, evenings, weekends, and holidays. You're calling a small local company, not a call centre.

20+Years in Peterborough
24/7Emergency service
FS-R-52253TSSA licensed
When it can't wait

What we respond to

24/7 dispatch across Peterborough, Lakefield, Millbrook, Norwood, Keene, Omemee and Selwyn.

No heat

A furnace or boiler that's quit in freezing weather is a same-night call, not a Monday call.

  • Furnace & boiler lockouts
  • Ignition & control failures
  • Freeze-risk assessment
  • Priority in cold snaps
Furnace repair

No cooling

Heat is a genuine health risk for seniors, infants, and anyone with breathing issues.

  • AC failure in heat warnings
  • Compressor & fan faults
  • Frozen coil response
  • Priority for vulnerable households
AC repair

No hot water

Tank or tankless, gas or electric — we carry parts for the common failures.

  • Element & thermostat failures
  • Gas valve & pilot faults
  • Tankless lockouts
  • Same-day where possible
Water heaters

Active leaks

A leaking tank or boiler gets worse, not better. Shut the supply off and call.

  • Tank & boiler leaks
  • Pressure loss response
  • Relief valve failures
  • Damage limitation

Repeat lockouts

A system you keep resetting is telling you something. Resetting it again isn't the fix.

  • Recurring fault diagnosis
  • Safety control testing
  • Combustion analysis
  • Root-cause repair

Commercial calls

Businesses lose money when the heat, cooling, or hot water goes down. We respond to commercial too.

  • Commercial & residential
  • Rooftop & packaged units
  • Condo & multi-unit
  • TSSA licensed technicians
Two things that are not our call first. If you smell gas, leave the building and call your gas utility's emergency line from outside. If a carbon monoxide alarm sounds, get everyone out and call 911 from outside — don't go back in to investigate or open windows. Call us once the building is safe and we'll deal with the appliance.
While you wait

No heat, below freezing

Practical things that help between your call and our arrival.

What to expect

How an emergency call works

Call (705) 243-5041

Describe what's happening. We'll tell you honestly whether it's a tonight problem or a tomorrow problem.

Realistic window

You get a real arrival window based on what's already on the board, not an optimistic one.

Diagnose and stabilize

First priority is getting heat, cooling, or hot water back and stopping any damage.

Price before work

Even at 2am you approve the cost before we start. Wizard plan members pay no call-out fee.

Google reviews

5.0 from 16 reviews

★★★★★
“Dan is truly a wizard!”
Celeste Scopelites — an AC emergency on the hottest weekend of the summer, diagnosed and repaired fast.
★★★★★
“Polite, prompt, professional, knowledgeable, friendly and SO FAST!!!”
Angela DeMarco — storm after storm over the holidays, and Dan fit her in the same day.
FAQ

Common questions

What counts as an HVAC emergency?
No heat in freezing weather, no cooling during a heat warning, an active water leak from a tank or boiler, a furnace or boiler that keeps locking out, and no hot water in a household that cannot manage without it. If you are unsure, call and describe it — we will tell you honestly whether it can wait until morning.
Are you actually available 24/7?
Yes. We run 24/7 emergency dispatch, seven days a week, including evenings, weekends, and holidays. You are calling a small local company, not a call centre.
Is there an extra charge for after-hours calls?
There can be an emergency call-out fee outside normal hours. The Wizard plan removes that fee entirely, and Pro Wizard adds same-day emergency priority on top. Whatever the situation, you get the price before we start.
My furnace quit and it's below freezing — what do I do while I wait?
Close off unused rooms, keep the heat you have in the occupied part of the house, and open cabinet doors under sinks on exterior walls so plumbing stays warmer. If the house is dropping fast and you have somewhere warm to go, go. Do not use a barbecue, camp stove, or outdoor heater indoors under any circumstances.
I smell gas — should I call you first?
No. Leave the building first, and from outside call your gas utility's emergency line. They handle the gas side. Call us after that and we will deal with the appliance. Do not switch anything electrical on or off on your way out.
What about a carbon monoxide alarm?
Get everyone outside immediately and call 911 from outside. Do not go back in to investigate or open windows first. Once emergency services have cleared the building, we can diagnose the appliance that caused it.
My water heater or boiler is leaking — how urgent is it?
Shut off the water supply valve to the unit, and on an electric water heater kill the breaker as well. That stops it getting worse. A steady drip can wait for a scheduled call; water actively running or spraying should not.
How fast can you get here?
It depends on where you are and what is already on the board, but we prioritize no-heat calls in freezing weather and no-cooling calls in heat warnings. We will give you a realistic window when you call rather than a hopeful one.
Keep exploring

More from The Service Wizard

Get in touch

Address
723 George St N, Peterborough, ON
Hours
AvailabilityOn call, 7 days a week
Emergencies24/7 dispatch
TSSA License
FS-R-52253

Ready when you are

Book your appointment online in under a minute, or call and talk to a real person.

Book Online Call (705) 243-5041