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Home  ›  Water Heater Repair & Installation
Water Heaters · Peterborough & the Kawarthas

Hot water is our specialty.

Tank and tankless water heater repair, installation, and replacement across Peterborough. We're Bradford White and John Wood specialists, TSSA licensed, with 24/7 emergency response for no-hot-water and leak calls.

20+Years in Peterborough
24/7Emergency service
FS-R-52253TSSA licensed
What we do

Tank, tankless, and everything after

Residential and commercial. Gas, propane, or electric. If it makes hot water, we service it.

No-hot-water repair

Elements, thermostats, gas valves, pilot and ignition faults — diagnosed and fixed.

  • Electric element & thermostat faults
  • Gas valve & pilot problems
  • Tankless ignition & flow sensors
  • Same-day where possible

Leak repair

Fittings, relief valves, and connections. If the tank body has failed, we'll tell you straight.

  • Relief valve & fitting leaks
  • Connection & union repairs
  • Honest repair-vs-replace advice
  • 24/7 emergency dispatch

Installs & replacements

Full tank and tankless installations, sized properly for your household.

  • Tank & tankless installs
  • Correct sizing for your home
  • Venting & gas line work
  • Free estimates

Tankless service

Descaling, flow sensor and ignition faults, and annual maintenance on Navien and Rinnai units.

  • Annual descaling
  • Flow & ignition diagnostics
  • Error code troubleshooting
  • Efficiency checks

Tank flushing

Removes the sediment that kills efficiency and shortens tank life.

  • Full sediment flush
  • Anode rod inspection
  • Included in Pro Wizard plans
  • Bookable on its own
See maintenance plans

Emergency dispatch

24/7 response when there's no hot water or water on the floor.

  • 24/7 dispatch
  • No-hot-water calls
  • Active leak response
  • TSSA licensed technicians
Call (705) 243-5041
Water pooling around the base of the tank? Shut off the cold water supply valve above the unit and, on an electric heater, kill the breaker. Then call us. A leaking tank body doesn't repair — it gets worse.
Know the signs

When to call us

Most water heaters give you warning before they quit. These are the ones worth acting on.

Choosing a system

Tank or tankless?

There's no universally better option. It comes down to household size, hot water demand, space, and your existing gas and venting setup.

 TankTankless
Upfront costLowerHigher
Typical lifespan8–12 years15–20 years with maintenance
Hot water supplyLimited to tank capacityContinuous, on demand
Space neededFull tank footprintWall-mounted, compact
InstallationStraightforward swapMay need gas line & venting upgrades
MaintenanceAnnual flush recommendedAnnual descaling recommended
Best forSteady demand, tighter budgetLarger households, long-term value
Brands we service

Deepest on Bradford White & John Wood

Those two are our specialty after twenty years in Peterborough — and we service the rest of the major names, tank and tankless alike.

Our specialties
Also serviced
Giant Navien Rinnai
& Others
What to expect

How a water heater call works

Call or book online

Tell us what's happening — tank or tankless, brand, and rough age if you know it. We'll load the right parts.

On-site diagnosis

We inspect the unit and explain what's wrong in plain language. No jargon, no upsell script.

Upfront quote

Repair or replace, you get the honest math and approve the price before work starts.

Work completed

Most repairs finish the same visit. Replacements are scheduled as fast as parts allow.

Google reviews

5.0 from 16 reviews

★★★★★
“...up and running within an hour.”
Mr. Smith — called with an issue and had it resolved same-day.
★★★★★
“...no surprises on the billing.”
John Halls — says Dan showed up on time and the invoice matched the quote.
FAQ

Common questions

Why do I have no hot water?
The most common causes are a failed heating element or thermostat on an electric unit, a pilot light or gas control valve problem on a gas unit, sediment buildup in the tank, or a tripped breaker. On tankless units it is often a flow sensor, ignition, or scale buildup issue. We diagnose on-site and give you a firm quote before any work starts.
How long does a water heater last?
Tank water heaters typically last 8 to 12 years. Tankless units can last 15 to 20 years with proper maintenance. If yours is leaking, making noise, or heating inconsistently, it may be time for a repair or replacement.
Should I get a tank or tankless water heater?
Tank water heaters cost less upfront and are simpler to install. Tankless units take up less space, last longer, and heat water on demand instead of storing it, but cost more to install. The right choice depends on your household size, hot water demand, and existing gas and venting setup. We walk you through both options before you decide.
My water heater is leaking — is that an emergency?
Treat it as urgent. Small leaks from fittings or the relief valve can often be repaired, but a leaking tank body usually means the tank has failed and needs replacement. Shut off the water supply to the unit and call us — we offer 24/7 emergency dispatch.
What water heater brands do you work on?
We specialize in Bradford White and John Wood water heaters, and also service Giant, Navien, Rinnai, and other major brands, tank and tankless alike.
Should my water heater be flushed?
Yes. Flushing removes sediment that reduces efficiency, causes rumbling noises, and shortens tank life. An annual flush is included in our Pro Wizard maintenance plan, or can be booked as a standalone service.
Do you install water heaters same-day in Peterborough?
In many cases, yes. When a tank has failed we prioritize getting hot water back the same day wherever parts and scheduling allow. Call us and we will tell you honestly what is possible.
Do you offer free estimates on water heater replacement?
Yes. Free estimates are included on all water heater work, and you approve the price before any work begins.
Keep exploring

More from The Service Wizard

Get in touch

Address
723 George St N, Peterborough, ON
Hours
AvailabilityOn call, 7 days a week
Emergencies24/7 dispatch
TSSA License
FS-R-52253

Ready when you are

Book your appointment online in under a minute, or call and talk to a real person.

Book Online Call (705) 243-5041